Privacy Policy
At Zarié, we value the trust you place in us.
This Privacy Policy explains how Zarié collects, uses, stores and protects information when you visit our website, browse our products, place an order, contact us or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Zarié, we may collect information such as:
• Name
• Email address
• Phone number
• Billing and delivery address
• Order and transaction details
• Information provided when contacting customer support
• Product preferences or other information voluntarily provided by you
• Information relating to returns, refunds or replacements
When you browse our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited and general website activity.
2. How We Use Your Information
We may use the information collected to:
• Process and deliver your orders
• Confirm payments and transactions
• Provide customer support
• Process returns, refunds and replacements
• Communicate with you regarding your orders
• Improve our products, website and customer experience
• Maintain website security and prevent fraudulent or unauthorised activity
• Comply with applicable legal and regulatory requirements
• Send promotional or marketing communications where permitted and, where required, with your consent
We collect and use information only for legitimate and relevant business purposes.
3. Payment Information
Payments made through the Zarié website may be processed through third-party payment gateways.
Zarié does not ordinarily store complete debit card, credit card, banking or other sensitive payment credentials on its own systems.
Payment information may be processed by the relevant payment service provider in accordance with its own privacy and security practices.
4. Sharing of Information
Zarié does not sell your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, including:
• Payment service providers
• Shipping and logistics partners
• Website and technology service providers
• Customer support or communication platforms
• Professional, legal or regulatory service providers where necessary
Information shared with such parties will be limited to what is reasonably required for the relevant service or purpose.
We may also disclose information where required by applicable law, regulation, legal process or a lawful government request.
5. Marketing Communications
If you choose to receive communications from Zarié, we may send information about new collections, products, offers, launches or other brand updates.
You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us at:
care@zariehome.com
Transactional communications relating to your orders may still be sent where necessary.
6. Cookies & Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your browsing experience.
Third-party services used on our website may also use cookies or similar technologies in accordance with their own policies.
You may manage available cookie settings through your browser or any cookie controls provided on our website.
7. Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud and complying with applicable legal obligations.
When information is no longer required, it may be deleted or securely disposed of in accordance with applicable requirements.
9. Customer Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to request access, correction or deletion of certain information and to withdraw consent where consent is the basis for processing.
To make a privacy-related request, please contact:
care@zariehome.com
We may need to verify your identity before processing certain requests.
Withdrawal of consent may not affect processing that is required or permitted by law or necessary to fulfil an order or other existing obligation.
10. Children's Privacy
Our website is intended for general consumers and is not directed specifically at children.
We do not knowingly collect personal information from children in violation of applicable law.
11. Third-Party Links
Our website may contain links to third-party websites, payment services, social media platforms or other external services.
Zarié is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their respective privacy policies before providing personal information.
12. Website Content & Intellectual Property
All original content published on the Zarié website, including but not limited to:
• Product photographs
• Product videos
• Product designs and design concepts
• Product names
• Logos and brand elements
• Graphics and illustrations
• Written descriptions and copy
• Website layouts and visual elements
• Collection names and creative concepts
is owned by or licensed to Zarié and is protected by applicable intellectual property laws.
No part of the website or its content may be copied, reproduced, republished, modified, distributed, commercially used or represented as another person's or business's work without prior written permission from Zarié.
Product photographs, designs and creative assets may not be downloaded, reproduced, altered or used for the purpose of creating or selling competing products or promotional material without written permission.
13. Product Images & Design Representation
Zarié makes reasonable efforts to present products through accurate photographs, descriptions and specifications.
However, colours and appearance may vary slightly depending on lighting, photography, screen settings and device displays.
For products made from natural materials or through handcrafted techniques, variations in texture, colour, weave and finish may naturally occur.
Such variations do not permit the reproduction, copying or commercial use of Zarié's designs, photographs or creative assets.
14. Fraud & Unauthorised Activity
Zarié may collect and use relevant information to identify and prevent fraudulent transactions, misuse of the website, unauthorised activity, payment abuse, duplicate claims or other activities that may harm Zarié or its customers.
Where necessary and lawful, information may be shared with relevant service providers, payment partners or authorities for investigation or prevention of such activity.
15. Changes to This Privacy Policy
Zarié may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.
Any updated version will be published on this page with the revised effective date.
16. Contact Us
If you have any questions regarding this Privacy Policy, your personal information or a privacy-related request, please contact us:
Zarié
Email: care@zariehome.com
Zarié
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